The Plant Factory, Inc

Daphne Nallie Edited 2 months ago

I ordered a Lil Raspberry Butterfly bush. I mixed soil according to specifications for the plant type. I planted it in a location with loads of sunlight where the soil drains nicely, as was indicated. Every other plant in the garden is doing beautifully except for that butterfly bush, which has all but died. And the company says it does not warranty plants beyond delivery, so I am just out $60. I am Really disappointed because I did everything by the book and I was so excited to see it grow. It didn’t make it more than 6 weeks.

Claire Armitage 3 months ago

I highly recommend The Plant Factory. I searched high and low for a standard Wisteria (a Wisteria grafted to grow as a tree). I emailed local nurseries in a 50-mile radius, and contacted many mail-order nurseries as well. The Plant Factory was the only source I could find, and they had two different varieties in stock, ready to ship to California, which can sometimes be a problem for out-of-state nurseries. I had never purchased from them or even heard of them, so I was reluctant to spend close to $200 on an unknown business. But when I have to have a plant for my collection, I will do crazy things. Great news! From the moment I saw the box on my porch, I knew this was a quality company. They did an incredible job of packing it into a tall, sturdy box. It came from Alabama to California, in June, and looked like I had picked it up from the best nursery in town. The plant was robust and full, had a lovely shape, and it is now in a large planter in my courtyard amongst my other rare and unusual plants. A call out to The Plant Factory: Great job, and thanks for sending me such a healthy and happy plant.

M A 3 months ago

Poor customer service. Paid for 7pcs 3 gallon Tator tots (not cheap) but received less than a quarter gallon plants in approximately 3 gallons containers. When I emailed explaining the issue I was sent the generic warranty information and was asked to send a pic. I sent a pic and got no response. I also followed up no response so far,

Stacy Moeller 5 months ago

I have been waiting to make this post to see if my wisteria would actually bloom. When I received my little shoots last spring they didn’t look like much. After doing some research I found out it could take 3 years to bloom.:( But, my little beauties are sprouting like crazy and I have blooms the first year! They are the exact color and appear to be very happy. I will be ordering from the plant factory in the future.🌱

W B 6 months ago

Ordering plants online is the wild west. I ordered 9 weigelas. I called to see when they would ship. No one picked up but a minute later a gentleman called me and said he could ship them today and said they were in great shape. Sure enough they shipped that day (Wednesday) and I received Saturday. I was expecting dry and beat for three days in a UPS truck but they were packaged beautifully with a plastic bag over the pot / root to keep it moist. And it was. Thank you